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Shipping Policy

NMJ aims to deliver your fragrance and beauty order safely and on time. Below is an overview of our shipping practices.

Delivery Areas

We deliver across major cities in Pakistan. Coverage and charges for remote locations are confirmed after order placement.

Estimated Delivery Times

  • Karachi: typically 1–3 business days after confirmation
  • Other cities: typically 3–7 business days
  • Gift sets / bulk orders: may require additional handling time; our team will coordinate with you

Shipping Charges

Shipping may be free on orders above Rs. 5,000 (as promoted on the site), subject to location and product type. Exact charges for your order are confirmed at checkout or by our sales team.

Order Processing

Orders are processed after confirmation of payment method and stock availability. You will receive updates as the order moves from pending to processing, shipped and delivered.

Damaged or Missing Items

If a package arrives damaged or incomplete, contact us within 48 hours with photos and your order number. We will arrange a replacement or suitable resolution according to our Return & Refunds policy.

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